Developers Are From Mars, Users Are From Klingon

Speaker: Derek Lane
Level: 100
Track: None
Time: 09:00 AM - 10:15 AM
Day: 1
Room: Component One

You know it's true. Trying to understand what your users want is sometimes like talking to the wall. Have you ever delivered what you were sure a group of users asked for, only to have them reject it as not even close?

This **DOUBLE** session will explore some techniques to help technologists identify with what their users are asking for, and provide some techniques developers can use to help close the communication gap between users and developers.

Note: This session will consume TWO time slots, and is hands on and highly interactive. This session is for any skill set or role that is involved in product development. Co-presenter with Modesto Hernandez.